Managed Anti-Virus Solution

In today’s world a reliable Anti-virus Solution is critical to any business. None more so than the retail sector where it is paramount that merchants maintain secure systems, not just for their own protection but for the protection of consumer data.

CSCM Managed Services Ltd, in conjunction with Trend Micro, provides an effective Managed Anti-virus Solution – giving your systems a multi-layered defence against Virus, Spyware and Malware threats. The CSCM Managed Antivirus Solution is controlled and monitored from a remote location without the need for any end user intervention.

Business Benefits

• 24/7 Anti-virus protection for your systems.

• 24/7 Real Time Monitoring.

• Viruses removed upon detection and files repaired and cleaned.

• Administration and monitoring are carried out remotely by our specialist technical team.

• No user intervention required – system works in the background and can be administered without disturbing the operation of the client.

• No need to commit valuable employee time in your stores, as the solution is fully managed by CSCM Managed Services.

• Virus definitions/anti-virus updates checked hourly.

• New virus definitions/updates released in accordance with your requirements and schedule.

• Manned support desk 9am – 5.30pm Monday to Friday.

• Periodic reporting of findings to you – frequency of reporting can be tailored to your preference.

• The Managed Anti-virus Service assists you in achieving and maintaining PCI DSS compliance.

CSCM Managed Anti-virus Service is powered by Trend Micro. We can utilise any of Trends product range, offering protection at any layer, from the internet gateway to the desktop and back office servers.

Trend Micro Damage Clean-Up Services

This service works in conjunction with Officescan to remove multiple threats from infected client systems.

Damage clean-up services (DCS) works with Officescan for real time client protection. It can be deployed on a network for centralised cleaning of any machine on that network. DCS provides automatic removal of spyware, Viruses, Trojans and Malware remnants from clients. DCS is essential if the network has current infections.

The most commonly deployed products used in our solution are:

Trend Micro Officescan

Trend Micro Officescan provides protection for POS (Point of sale) tills and back office PC’s.

Officescan is an integrated security solution that protects from Worms, Trojans, Viruses and Hackers plus spyware and mixed threat attacks. It guards network end points, (Tills, desktops and laptops) whilst the web based management console controls the deployment of security policies.

Trend Micro Control Manager

Trend Micro Control Manager powers the remote administration and monitoring of the Managed Anti-virus Service.

Trend Micro Control is a centralised management console designed to simplify enterprise-wide co-ordination of outbreak security actions and the management of Trend Micro products/services.

With the ever increasing threats posed by the interconnected world of the 21st century, and growing volume of security breaches, ensuring the external gateway and internal networks are secure is paramount. The frequency of reports in the press alerting us to this is alarming and once breached the hackers, cyber thieves, and organised internet fraudsters will use the stolen data for a number of means. Many of these breaches arise through viruses, cookies, malware and spyware, the result of which is the real potential to cause serious if not permanent damage to the retailer and include:

IMPACT OF BREACH POTENTIAL COST

Keeping your customers details safe

New measures to tackle theft of credit card details are good for consumers, but costly for retailers.

With the on-going increase of credit card fraud new regulations were introduced by the major credit card companies who formed the Payment Card Industry council, (PCI). The PCI council’s objective is to reduce credit card fraud and through this all businesses must comply with the new regulations with heavy fines being imposed for non-compliance and security breaches.

To achieve compliance retailers must satisfy the 12 requirements set out by the PCI council. The level to which this is required is determined by the volume of credit card transactions processed each year.

Retailers with the highest volume who are therefore at the highest risk, will be required to submit to annual audits and scans of their systems.

CSCM’s Managed Anti-virus Solution (powered by Trend) covers requirement 5 (of the PCI standards) – Use and regularly update anti-virus software. This combined with our partner PCI compliance programme, will ensure retailers can achieve and maintain compliance to the standard.

Should your organisation be concerned about PCI compliance?

Payment Card Industry regulations apply to all organisations and third party service providers who store, process or transmit credit/debit card data in particular the 16 digit Primary Account Number (PAN). If you fall into these categories, PCI compliance is not a request, it is a requirement.
There are 1 of 4 levels into which the merchant will be assessed based on the volume of transactions processed each year. Failure to comply can result in heavy fines and removal of the merchant’s ability to process credit card transactions. The cost of compliance will also rise significantly in the event of a security breach as the merchant will be forced to conduct the compliance assessment at level 1.