Support Packages
CSCM offer basic,
standard,
professional and
premium support packages.
Basic Package
Level 1 Telephone & Remote Support
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Standard Package
Basic package plus:
Level 2 Telephone & Remote Support
Network Support
Server Support
PC, Laptop & Peripheral Support
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Professional Package
Standard package plus:
Level 3 Telephone & Remote Support
Tape Drive Hardware Support
Daily Back-up Monitoring Support
Client & Server Administrative Support
Spare/'Hot Swap' PC Service
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Premium Package
Basic, Standard and Professional packages plus:
Level 4 (Premium Contract) Telephone & Remote
Support
Critical Update Support
Specific Application Support
Anti-virus Support
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For more information about our contract support
packages please contact
our sales team. |
