About Us

About US

CSCM was established over 20 years ago by its founding Director Jude Thompson. Jude's ability to understand what a business requires and his passion for working with great people has grown CSCM into the company it is today. 

Based in Oldbury just outside Birmingham, Jude works with director Tina Woolvin in an expanding company to offer quality I.T. solutions to businesses using the most up to date technology.

Using UK datacentres, CSCM can offer private cloud hosting with options to move an entire business to the cloud. For added piece of mind CSCM have their own I.T support desk and monitor their customer's systems constantly to ensure they run smoothly.

CSCM has a great team of experienced people who are all dedicated to delivering an excellent service to their customers.

Our Values 

At CSCM our aim is to work closely with our clients and provide quality I.T.solutions using the most up to date and trusted technology.

We care about our customers, the job we do and the service we deliver. We listen to what our customers say and give advice based on our extensive experience and expertise, helping them make decisions impacting their business.

We are proud of our team, their skills and the qualities they bring to CSCM. We have an ethos of continuous improvement and have processes in place to encourage this.

We work as a team and pride ourselves on the relationships we build with our customers.

Our Team

Directors

Jude Thompson

Managing Director

Although Jude's role focuses on strategic planning for the future, he is a real techie at heart and loves working with clients to find solutions that really work for them. He keeps strong links with his customers and is described as a 'very approachable MD', Jude's unique management style sets CSCM well apart from its competitors.

Tina Woolvin

Director

With overall responsibility for the management of Resources, HR, Health & Safety and Quality Management, Tina is focused on continuous improvement, ensuring a safe working environment and the smooth running of the business. As a great communicator she loves asking questions, solving problems and keeping colleagues happy, who describe her as extremely organised and supportive.

Sales & Marketing

Dave Hadley

Sales Account Manager

Dave's role involves day to day account management, new business acquisition, mentoring the sales department to achieve targets and developing CSCM's marketing strategy. Knowing that CSCM is genuinely making a client's working life much easier is highly satisfying to him.

Liam Golding

Sales Support

Liam works with the sales managers and produces quotes for our customers, as well as picking up customer calls in their absence. He deals with a lot of paper work and orders, working hard to get products out to our customers as quickly as possible.

Jenny Hodgkiss

Head of Marketing

Jenny is Head of Marketing and works closely with the sales team. She enjoys sharing news with our customers and potential clients, part of this is by producing the CSCM newsletter. She also oversees our regular Fish and Chip Fryday networking event and works with everyone at CSCM in order to promote and raise awareness of our products.

Accounts & Admin Team

Sally Evans

Accounts Manager

Responsible for the smooth running of the accounts department, Sally expertly manages everything from credit control to payroll on her own initiative. Sally brings a calming influence to the office as a trusted and highly reliable team member.

Courtney Johnson

Office Administrator

Courtney is our Office Administrator. Courtney keeps the office diary up to date, she organises the Managing Directors working day, deals with invoicing and customer contracts, as well as meeting and greeting all visitors to the office.

Stacey Wakefield

Purchasing Assistant

Stacey is CSCM's newest member of staff and is responsible for all purchasing at CSCM, this is includes I.T. equipment as required, along with Broadband Leased Lines. She works closely with Liam and together they make a team that can be relied on as and when needed in this fast paced department.

Networking Team

Neil Fortune

Head of Networking Infrastructure

Accountable for the planning and implementation of network cabling infrastructures and telecommunications solutions, Neil relishes the many challenges of working at CSCM. Every job is different and he feels a real sense of achievement and satisfaction once cabling infrastructure is successfully installed and running. His colleagues recognise that whether it's installing a few network points or running fibre optic cables around a stadium, nothing fazes Neil.

Adam Baylie

Network Cabling Engineer

Adam works primarily in CSCM’s Networking Infrastructure Department assisting with the running of cabling, patch panel termination and general manual tasks. When not undertaking networking infrastructure work, Adam is on hand to help our Technical Team with day to day helpdesk and workshop duties, diagnosing issues, carrying out repairs and preparing computers and equipment ready for installation. Adam likes the variety of his role and the different locations he gets to work at and really enjoys the physical aspect of the job.

Problem Solving and Monitoring Team

Dave Brown

Technical Architect

Dave delivers large scale projects, including virtualisation, the implementation of managed services and tier three technical support, whilst developing new solutions and streamlining existing ones. Full of energy, Dave can explain even the most technical issues in plain english. He enjoys working with cutting edge technologies at CSCM where he says there is 'never a dull moment.'

Matt Wall

Technical Server Engineer

Matt is a recent addition to CSCM's expanding Helpdesk Support Team. Matt brings some fresh skills and knowledge to the team and is already known as the “natural problem solver”. He likes being the first point of contact for clients and enjoys learning new things in the process of solving issues.

Iain Williams

Technical Engineer

Performing all hardware installations and physical support, Iain tackles a wide variety of issues and likes interacting with clients. He is also a genius at fixing computer hardware problems.

Chris Green

Technical Support Specialist

Chris started as CSCM's apprentice, he left us to return and finish his university degree. Chris is now permanent and works on the Design, Monitoring and Problem Solving team. As a specialist he provides support on issues that require advanced or specific skill sets, making him a valuable asset to the Technical Team.

Helpdesk and Support Team

Aaron Wright

Technical Engineer

Aaron returned to CSCM as a valued member of the helpdesk support team, after first working with CSCM on a work placement. Now a Post Graduate, he is one of our most enthusiastic team members. Aaron's personality, technical skills and customer service ability has made him a great addition to the team. Aaron enjoys being the first point of contact for customers and helping resolve their problems quickly and efficiently.

Rahul Birdy

Technical Apprentice

Rahul has just joined the team and is one of two IT Apprentices that we have taken on via LMPQ. He will join our busy and ever expanding Technical Department and get excellent on the job training from the guys. We fully believe in getting new starters quickly engaged with our customers so you can fully expect them to be talking on the IT Support lines very soon.

Kyle Beyers

I.T. Intern

Kyle has just joined the team and will be working with us over the next 12 months as an intern. He has just completed the 2nd year of his Technical Science course and is now on a gap year from Coventry University and will be working with the Technical Team and assisting with I.T. Support while gaining experience in service and maintenance.

Tom Glibbery

Helpdesk Manager

Tom as Team Manager organises the team and co-ordinates incoming work to ensure the department runs smoothly and efficiently. This busy team is fast paced and each day brings new challenges. Tom is passionate about our customers and strives to ensure they receive the best possible service from his team.

Logan Crewe

Technical Apprentice

Logan has just joined the team and is one of two IT Apprentices that we have taken on via LMPQ. He will join our busy and ever expanding Technical Department and get excellent on the job training from the guys. We fully believe in getting new starters quickly engaged with our customers so you can fully expect them to be talking on the IT Support lines very soon.

Project and Installations Team

Nikesh Patel

Technical Engineer

As a Support Analyst, Nikesh resolves support calls and manages the CSCM helpdesk. This involves booking site visits and installs, in addition to ensuring jobs are allocated and completed in a timely manner. Possessing great communication and technical skills, Nikesh thrives on dealing efficiently and effectively with technical challenges and truly feels that he learns something new every day.

Lee Robinson

Project and Installations Manager

Lee's dynamic role involves supporting technical issues and project management for the conceptual design and implementation of new IT systems, built to specifications that support business needs. He loves the variety of his role and the exposure to the wide range of technologies he deals with. Colleagues also testify to the fact that Lee has a positive approach to all tasks and is great at face to face communication, not solely relying upon emails or instant messages to discuss technical issues.

Bradley Churchill

Technical Engineer

Offering vital day to day technical support Brad enjoys resolving pressing problems for clients at CSCM. He's always going the extra mile to help customers and is a dedicated member of team. His is helpful, enthusiastic and well liked by his colleagues.

Join Our Team

Are you interested in joining a team of great people working in one of the UK's best growing industries?

We need people who love technology to work at CSCM, whether you are a self confessed geek or someone who just loves to solve problems.

We are always looking for amazing people to join our team. 

Please contact us.

Drop us a message

We'd love to hear from you